Fix common Prosyo issues: campaigns not sending, reconnecting LinkedIn, blocked launches, SMTP errors, Outlook and Gmail approval, imports and webhooks.
Check working hours and timezone, daily limits, and that the LinkedIn/email account is Healthy. Actions are spaced 5–15 minutes apart by default, so sending is gradual.
Yellow overdue banner
A step was due more than 30 minutes ago. Usually the account needs reconnecting. Check Settings → Accounts.
Invite sent but no messages
They haven't accepted yet. Prosyo waits. Turn on Cancel an invitation if not accepted to tidy up.
Email step skipped
The prospect has no email, or no email account is selected on Sending & safety.
Launch blocked
Read the list under Fix these before launching. See Launch.
Can't edit the sequence
Pause the campaign first.
Someone got a follow-up after replying
Check that Turn off remaining steps when they reply is on. If they replied from a different email address or LinkedIn account, Prosyo can't match the reply.
A variable came out blank
That prospect's field is empty. Add a fallback, for example {{first_name|there}}, and use Preview with a real prospect.
