Send personalized videos

Once you have a template from Studio, you can make a video for each person and send it by hand, or add it to a campaign step so every person gets theirs automatically.

Make videos for selected people#

1. Go to Prospects, select people, and choose Create personalized video.
2. Pick the template, the background (as in the template, their website, a document or face only) and the quality.
3. Check the cost: each video uses 10 credits in 720p or 15 in 1080p. People who already have this video aren't charged again. If you don't have enough credits, Prosyo says how many you need.
4. Click Create.

Where videos are made#

Videos are made either on Prosyo's video server or, when your workspace doesn't have one, in your browser. In the browser, a small Making Priya's video strip appears in the corner of Prosyo while it works, one video at a time, about as long as each video. Keep a Prosyo tab open and visible until it's done (a hidden tab hands the video back to try later; nothing is lost). Pause stops after the current video. It works in Chrome, Edge, Firefox and Safari on a computer.

Their website shows behind your video when your admin has set up website screenshots; otherwise people get your fallback background, and the editor's preview says so.

Review them as they're made#

A progress strip shows how many videos are ready. Open it to see the review grid: each person's thumbnail as their video is ready, with Watch and Copy link.

• Leave anyone out before their video is made with Don't make this one, or tick several and leave them out together. Nothing is charged for people you leave out.
• If a website couldn't be used (it needs a login, a cookie wall covered it, it took too long), the video uses your fallback background and says why.
• Credits are only charged when a video is ready. A video that fails costs nothing. Retry failed tries again, and you're still only charged when a video is ready.

Add a video to a campaign#

On an Email or LinkedIn message step, turn on Add a personalized video and pick the template and quality. Then put the video in the message:

• Email: {{video_thumbnail}} shows a clickable animated preview; {{video_link}} is a link.
• LinkedIn: {{video_link}}. LinkedIn shows the video's title, description and thumbnail.

Use {{video_link|}} so the message still reads well if a video isn't ready.

Each person's video is prepared when they join the campaign and charged when it's first sent. People who reply or leave before the step aren't charged. If a video isn't ready when the step is due, the step waits a little, then sends the message without the video or skips the step, as you choose.

Send to half gives half the people the message without a video, so you can compare replies in the campaign's Reports.

To follow up on watchers, add an If / else step with They watched your video and choose how much of it they watched.

The video page#

Each video has its own page with the video, captions, your title and text, and your button. Only real plays count as views; someone opening the page isn't counted until they press play. After a while a video expires and its page says so.