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Custom agentOn

Describe the job. Your agent does it on schedule, inside your rules

Write a brief like you would for a new teammate, then choose when it runs, which apps it may use and what needs your approval. Your agent researches, qualifies, writes, updates and reports, and shows you exactly what it did, step by step, with the credits each step used.

  • 7 days free
  • No card required
  • Nothing sends without your yes
Loved by founders, agencies and sales teams

Your job.Your rules.Its shift.

Every team has the job it does by hand each week: the report, the re-check, the list nobody updates. Describe it once. Your agent picks it up on schedule or the moment something happens, uses the apps you already pay for, and asks before anything leaves your hands.

How it works

What the Custom agent does, step by step

The same steps your best teammate would take, written down once and run every time.

  1. 01

    Write the brief

    What to look at, what to do, when to stop and what to report. Start from a template, from scratch, or let Help me write this draft it from what your workspace knows.

  2. 02

    Pick when it runs

    On demand, on a schedule, or when something happens: people added to a list, a labelled reply, someone turning high intent, an import finishing.

  3. 03

    Give it skills and apps

    Attach playbooks as skills, eight built in or up to fifty of your own, and tick the connected apps it may use.

  4. 04

    Set the guardrails

    Choose what needs approval, which actions it may repeat on its own, and the most steps and credits one run may use.

What it hands you

A run page that says exactly what happened

No logs to decode. Every run reads like a note from a colleague, with the result, the credits and anything waiting for you.

  • What it did, in plain wordsEach step listed with the credits it used.
  • What is waiting for youApprove or decline right on the run page.
  • The resultFormatted answers, tables and diagrams to copy or download.
When it runs

On your schedule, or the moment something happens

Every trigger is available: on demand, on a schedule, and on events in your workspace.

  • When you run itDefault
  • On a schedule
  • When people are added to a list
  • When a labelled reply comes in
  • When someone turns high intent
  • When an import finishes

Up to two runs are active at a time in a workspace; others wait their turn. A run pauses at its step or credit limit until you continue it.

Works with your apps

The Custom agent uses the tools you already pay for

Tick the connected apps it may use. Reads run straight away; anything that changes data in another app waits for your yes.

See all 48 integrations

You stay in control

Custom agent asks before it acts

You choose how much it does alone. Reading and research always run straight away; anything that sends, spends or changes another app waits as a card you approve, unless you allowed it.

  • Review each stepIt asks before every step, unless you allowed that action to run on its own.
  • Review changesIt reads and researches freely, then brings every change back to you.
  • Run routine workSaving people, tagging and preparing drafts run on their own. Sending, paid actions and other apps still wait.
Use cases

Put the Custom agent to work

Real jobs, with the request, the steps and the result. Open one and copy it into your workspace.

New people on a listFill and verify missing work emails with Hunter.io before you launchBefore an email campaign goes out, an agent looks up the people on your list who have no email in Hunter.io, keeps only verified addresses and asks before saving them.Custom agentOn demandAI account research: a sourced brief on every target accountAn agent runs deep research on each target account with Parallel and Exa, and hands you a one-page brief with priorities, news, people and a reason to reach out, every claim with its source.Custom agentNew people on a listSend qualified prospects to your Airtable base, with your approvalWhen people are qualified as Fit, an agent prepares a record for each one in your Airtable base and asks before writing, so your ops tracker stays current without copy-paste.Custom agentScheduledEvery morning, the people who turned high intent and who to contact firstEach weekday morning an agent collects the new Hot people from Intent, saves them to a list and tells you who to contact first and why.Custom agentScheduledRevive closed-lost deals with a reason to reconnectEvery Monday an agent reads deals lost more than 90 days ago in your CRM, checks what changed at each company, and drafts a reason to reconnect for the ones worth another look.Custom agentScheduledA weekly summary of replies and who to follow up withEvery Monday morning an agent reads last week’s replies, sums up what people said, lists who needs a follow-up and why, and emails it to you, with tasks in Todoist if you want them.Custom agent

Browse every use case

Better together

One agent per job, handing work to the next

Agents start each other through your lists and your inbox. Each one leaves a result you can check, and the launch waits for you.

  1. Research AgentSaves people who fit to a listOn your schedule
  2. Qualifier AgentTags Fit, Maybe or NoPeople added to a list
  3. Writer AgentWrites each first lineFit people reach its list
  4. Your campaignLinkedIn + email, stops on replyYou approve the launch
  5. Reply AgentDrafts the answer for youA labelled reply comes in
The difference

By hand, or with the Custom agent

The jobBy handCustom agent
Starting pointA blank automation canvasA plain-language brief
LogicBranches you wire by handInstructions and reusable skills
Your other toolsGlue code and API keysConnected apps, or any MCP server or REST API
ControlAll or nothingPer-action permissions and approvals
Knowing what happenedRaw logsA run page in plain words, credits per step
Try it

Briefs that put the Custom agent to work today

Copy one into Penny, or use it as the agent’s instructions. Plain words are all it needs.

Every weekday at 9, list yesterday’s positive replies with the account owner and the next step, and email it to me.

When an import finishes, score the new people against my ideal customer and tell me the top ten.

When someone turns high intent, check Attio for an open deal, and if there is none, add them to “Hot this week”.

Every Friday, draw this week’s funnel as a diagram and summarise what changed.

Plans

Agents come with every Penny plan

Pick how much of the outbound day you want to hand over. AI work uses credits separately from the subscription, with a limit you set per run.

Penny Agents$99/monthAdded to any paid plan
  • 5 agents
  • 5 connected apps
  • Knowledge and skills
  • Approvals and run limits
Most complete add-onPenny SDR$299/monthAdded to Multichannel or Agency / Team
  • 10 agents
  • 10 connected apps
  • Penny runs your outreach day
  • Uses your own sending accounts
Penny SDR All-in$599/monthOne bill, everything included
  • 20 agents
  • 25 connected apps
  • Everything in Penny SDR
  • One LinkedIn account and one mailbox included
FAQ

The Custom agent, answered

Straight answers on what the agents do, what they cost and how you stay in control.

Want to see it on your market? Book a short demo. A real person runs the agents on your own ideal customer.
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What kind of agent can I build?

Any job you can describe to a teammate that uses your Prosyo data and connected apps: research, qualification, writing, list upkeep, reporting, CRM checks and follow-up drafts. Start from the Research, Qualifier, Writer, Reply Assistant or Intent Watcher template, or from scratch.

What can start an agent?

Run now, a schedule (every day, weekdays, or a day each week at a set time), or an event: people added to a list, a reply with a label, someone turning high intent, or an import finishing.

Can it use my own tools?

Yes. Tick any connected app from the directory. Owners and admins on Penny plans can also add a custom connector: an MCP server, or a REST API from its OpenAPI description. Reads run straight away; anything that changes data waits for approval.

How do I stop it doing too much?

Choose Review each step, Review changes or Run routine work, pick the exact actions it may repeat on its own, and set the most steps and credits one run may use. A run pauses at either limit and waits for you to continue.

How many agents can I have?

Five on Penny Agents, ten on Penny SDR and twenty on Penny SDR All-in. Up to two runs are active at a time in a workspace; others wait their turn.

Do I need to know how to code?

No. An agent is a brief in plain words, a trigger, the apps it may use and its approval rules. Even a custom connector only needs the service’s address or its OpenAPI description.

What are skills?

Short, reusable playbooks an agent loads when it needs them, such as Qualify against my ideal customer or Book the meeting. There are eight built in, you can copy one to make your own, and a workspace can keep up to fifty.

Can it use my files and website?

Yes. Add your deck, pricing, case studies and website to Knowledge. Agents use those facts and say which source an answer came from.

What happens if a run stops halfway?

Completed steps stay saved. A run that reached its step or credit limit waits with a Continue button, and you get a notification when a run finishes, stops or needs your approval.

What does a run cost?

Agent steps use AI credits like Penny questions. Paid actions such as enrichment, and charges from connected apps, are separate from the AI limit.

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