Inbox

Notifications

What each Prosyo notification means, where it takes you, and how to get reply and account alerts in Slack or via webhooks.

The bell in the top bar, to the left of your name, is where Prosyo tells you what needs attention.

Notification types#

NotificationClicking it takes you to
New replyInbox, on that conversation
Invoice dueSettings → Billing
Payment failedSettings → Billing
Plan ending / endedSettings → Billing
Account needs reconnectingSettings → Accounts

Manage notifications#

  • Click a row to go to the right page.
  • X dismisses one notification.
  • Mark all as read clears the unread badge.

Notifications are personal. Dismissing yours doesn't hide a teammate's.

Get alerts outside Prosyo#

  • Slack: post replies, launches and reconnect alerts to a channel. See Slack.
  • Webhooks, n8n, Zapier, Make: send events anywhere, for example an SMS, a CRM task or a Google Sheet row. See Webhooks.
  • Email: billing notices go to the workspace owner by email.