On this page
Inbox brings every LinkedIn and email conversation from your connected accounts into one place. Reply, update the stage and move on, without switching tabs.
Layout#
| Area | What it shows |
|---|---|
| Left: conversations | Search, filters and the thread list |
| Center: conversation | Messages, AI summary, AI draft and the reply box |
| Top of the conversation | Stage, assignee, snooze, follow-up, archive, and links to the LinkedIn Profile and the prospect Record |
Filters#
View: All, Unread, Mine, Positive, Not interested, Questions, Meetings, Follow-ups, Snoozed, Do not contact, Archived.
Channel: All channels, LinkedIn, Email.
Filters sit on one row. Scroll sideways on small screens.
Prosyo labels replies automatically, for example as positive, question or meeting, so these filters work without manual tagging. Labels on connected mailboxes don't use credits.
Reply#
- Open a conversation.
- Type your reply, or click AI draft to have Prosyo write one from the thread and your AI instructions (1 credit).
- Edit the draft and send.
Your reply goes out through the same account as the thread: the LinkedIn account for LinkedIn threads, and the same mailbox for email threads. Email replies stay in the same thread.
If that account needs reconnecting, Inbox tells you before you send.
AI summary#
Long thread? Click AI summary (1 credit) for a short recap: what they asked, their objections, and the next step.
Organize conversations#
| Action | How |
|---|---|
| Change stage | Use the stage menu at the top, for example Interested or Meeting |
| Assign a teammate | Choose from Assign teammate. Filter by Mine to see your threads. |
| Snooze | Later today (4h), Tomorrow, In 3 days, Next week. It comes back to the top when the snooze ends. |
| Follow-up reminder | Remind me in 2 days, 5 days or 2 weeks if they don't reply |
| Archive | Hides the thread from the main list. It's still under Archived. |
What a reply does automatically#
When a prospect replies on either channel:
- Their remaining campaign steps stop (default setting).
- Their stage moves to Replied.
- The thread appears at the top of Inbox as unread.
- You get a notification, plus Slack or webhook events if you've connected them.
You don't need to pause the campaign.
Sync#
Inbox syncs continuously. If a LinkedIn or email message seems missing, go to Settings → Accounts and click Sync on that account.
Reply from Claude or ChatGPT#
Ask "What's in my inbox?" or "Draft a reply to the last unread thread" in Claude or ChatGPT. The assistant shows you the reply and waits for your yes before sending.
Inbox habits that book meetings#
See reply templates for word-for-word answers to the most common replies.
- Answer positive replies within one hour during working hours.
- Move real opportunities to Interested or Meeting. A reply of "thanks" isn't pipeline.
- Use Follow-up reminders on "reach out next quarter" replies.
- Mark hostile replies as Do not contact so no campaign ever reaches them again.
