Use this after calls worth learning from: a first call, a lost deal, a new rep's first week. Coaching works when it is specific, quoted and focused on one thing at a time.
Use it when a manager or rep wants feedback on sales calls.
“Score this discovery call transcript and give me one thing to work on.”
What happens when you ask your agent with this skill installed. Every step below comes straight from the skill.
Score this discovery call transcript and give me one thing to work on.
call-coaching-scorecardReady for your review. Nothing is sent or changed until you approve.
What good looks like
What you bring
What you get
Use this after calls worth learning from: a first call, a lost deal, a new rep’s first week. Coaching works when it is specific, quoted and focused on one thing at a time.
Talk ratio (rep vs buyer), number of questions asked, longest rep monologue, whether a next step was booked. Talk ratio over 60% on a discovery call is a red flag on its own.
| Dimension | What 4 looks like |
|---|---|
| Opening | Clear agenda, buyer adds to it, permission to ask questions |
| Discovery | Layered questions to impact and priority; follow-ups on answers |
| Listening | Paraphrases, uses the buyer’s words, does not interrupt |
| Value | Connects the product to the buyer’s stated problem, with proof |
| Objections | Clarifies before answering; calm; checks the answer landed |
| Next step | Specific, dated, agreed on the call, with the right people |
Read references/scorecard-rubric.md for the full rubric per call type and example quotes for each score.
Two strengths and two misses, each with the exact quote and timestamp, and what a better line would have been.
The single skill that would most change results on the next five calls. Usually the earliest weak stage: weak discovery causes weak value and weak next steps.
A 10-15 minute exercise for the focus skill: rewrite three questions, a role-play of the missed moment, or listen to a great call and note how the top rep handled the same moment.
Call: <type> | <rep> | <date> Goal: <...> Outcome: <next step or not>
Talk ratio: x% | Questions: N | Longest monologue: N min
Scores: Opening x | Discovery x | Listening x | Value x | Objections x | Next step x
Strengths: <quote - why it worked> x2
Misses: <quote - better line> x2
Focus for next calls: <one skill>
Drill: <exercise>| Dimension | 1 | 2 | 3 | 4 |
|---|---|---|---|---|
| Opening | Jumps in, no agenda | States agenda | Agenda + buyer’s goals asked | Agenda, buyer adds to it, permission to dig in |
| Discovery | Few or closed questions | Situation questions only | Reaches problem and some impact | Reaches impact, priority and decision process with follow-ups |
| Listening | Interrupts, talks 70%+ | Talks 55-70% | Talks 40-55%, some paraphrasing | Talks under 40%, uses the buyer’s words back |
| Value | Feature tour | Generic benefits | Ties one feature to stated pain | Ties to pain + impact with matching proof |
| Objections | Argues or ignores | Answers without clarifying | Clarifies, then answers | Clarifies, answers, checks it landed |
| Next step | None or vague | "I’ll send info" | Next step agreed, no date | Dated, in calendar, right people invited |
| Dimension | 4 looks like |
|---|---|
| Opener | Honest, permission-based, under 15 seconds |
| Reason | Problem stated in buyer terms with a peer reference, ends in a question |
| Engagement | Asks a follow-up question on their answer |
| Brush-off | Acknowledges, one question, respects the answer |
| Ask | Specific time options or a referral; clear outcome either way |
If several dimensions score low, coach the earliest in the call first: opening → discovery → listening → value → objections → next step. Improvements early in the call lift the later scores on their own.
Once the skill is installed, plain requests like these load it automatically. Swap in your own company, buyer and numbers.
“Score this discovery call transcript and give me one thing to work on.”
“Build a call scorecard our 4 managers can use consistently.”
“Review my cold calls from today; I keep losing them at 'send me an email'.”
Use this after calls worth learning from: a first call, a lost deal, a new rep's first week. Coaching works when it is specific, quoted and focused on one thing at a time. You get: scorecard, quoted moments, one focus skill, practice drill.
Use it when a manager or rep wants feedback on sales calls.
Run /plugin marketplace add prosyo-ai/gtm-skill and then /plugin install gtm-skills@prosyo to add the whole library, or run npx skills add prosyo-ai/gtm-skill –skill call-coaching-scorecard for this skill alone. In Claude.ai, download the .zip from this page and upload it under Settings, Capabilities, Skills.
Have these ready: call transcript or notes, call type and goal, rep level. If something is missing, the skill tells the agent to ask for it rather than guess.
Yes. The skill is a plain SKILL.md file with no vendor lock-in. Agents that load skills natively (Claude Code, Claude.ai, Codex, Cursor, Gemini CLI and others) pick it up automatically; anywhere else, paste the file into the conversation as instructions.
No. Every skill in the library drafts, researches and analyses, and waits for a person to approve anything that sends, schedules or changes records in bulk. Your inbox, CRM and accounts stay under your control.
Yes. It is free and MIT-licensed. Copy it, adapt it to your market and voice, and if you improve it, open a pull request so everyone gets the better version.
An agent is about to do any go-to-market work that touches real prospects, customers, a CRM, an inbox or a sending account: writing outreach, enriching lists,…
You get Operating rules the agent applies to every GTM task · Pre-flight checklist
You hire SDRs or BDRs and need them productive fast.
You get Week-by-week plan · Certification gates · Ramp targets
You track buying signals and need to decide which ones deserve outreach today.
You get Signal catalogue with weights · Daily ranked action list · Play per signal
You need to write a B2B cold email that gets replies.
You get Three email variants · Subject lines · Why each angle works
You need to qualify a B2B deal or check its health.
You get MEDDICC scorecard · Confirmed vs assumed · Gap list
Cold emails land in spam or reply rates suddenly drop.
You get Ranked problems · Fix plan · Recovery timeline
Paste this into Claude, Codex or any agent. It interviews you about your play, writes the skill in the house format, checks it and opens the pull request. Once it is merged, it shows up here with your name on it.
Fetch https://raw.githubusercontent.com/prosyo-ai/gtm-skill/main/AGENTS.md and follow its submission flow. Interview me about my GTM play (the real numbers, rubrics and examples), draft it in their format with reference pages, validate it and open the pull request.
The skill gives your agent the playbook. Penny, the Prosyo AI SDR, runs plays like this for you every day across LinkedIn and email.
Penny, the Prosyo AI SDR, finds your buyers, writes from what they actually posted, follows up on LinkedIn and email and lands every reply in one inbox with an answer ready. 7 days free, no card.
