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Custom agent · Scheduled

Keep your objection playbook fresh from real sales calls

Every week an agent reads your recorded calls in Gong, collects new objections and the answers that worked, and prepares updates to your objection playbook in Notion for approval.

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  • Nothing sends without your yes
Loved by founders, agencies and sales teams
How it runs

One request. The agent does the rest.

Type it to Penny, or use it as the agent’s brief and let it run on its trigger.

Agent PennyRun with Custom agent

Every Thursday, read this week’s calls in Gong, list objections we have not covered in our Notion objection playbook, note the answers that moved the deal forward, and prepare updates to the playbook for my approval.

  1. Runs every week on the day you choose
  2. Reads the week’s recorded calls
  3. Collects objections and how reps answered
  4. Compares them with your playbook
  5. Prepares updates and asks before writing them
Playbook updates
Calls read
22
New objections
3
Answers that worked
5
Waiting for you
Update the playbook
Illustrative run. Sending, paid actions and changes in other apps wait for your yes.
The guide

Your best objection handling lives in recorded calls, scattered across reps and weeks. A playbook that captures it gets every rep to the best answer faster. This agent keeps that playbook current, every week, from what buyers actually said.

What the agent does

On your schedule it reads the week’s recorded calls in Gong, collects the objections buyers raised and how reps answered, and notes which answers moved the deal forward. It compares them with your objection playbook in Notion and prepares updates: new objections, better answers and examples. Nothing is written until you approve.

Set it up

  1. Connect Gong and Notion, and share the playbook page.
  2. Create an agent from scratch with the brief above.
  3. Schedule it weekly, and keep Notion changes on review.

Make the playbook useful

  • One objection per section, with the best answer in two lines and a real example.
  • Add the playbook to Knowledge, so reply drafts use the same answers.
  • Review it in your team meeting once a month.
Apps in this use case

Connected in a click, used on your terms

Sign in once. Every action is marked Reads or Changes data, and changes wait for your approval.

You stay in control

Custom agent asks before it acts

You choose how much it does alone. Reading and research always run straight away; anything that sends, spends or changes another app waits as a card you approve, unless you allowed it.

  • Review each stepIt asks before every step, unless you allowed that action to run on its own.
  • Review changesIt reads and researches freely, then brings every change back to you.
  • Run routine workSaving people, tagging and preparing drafts run on their own. Sending, paid actions and other apps still wait.
FAQ

This use case, answered

Straight answers on what the agents do, what they cost and how you stay in control.

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Why keep a playbook updated?

Buyers’ objections change with the market. A playbook built from last week’s calls helps every rep, and helps the Reply Agent answer with the right words.

Will it change our Notion pages on its own?

No. Changes in another app wait for your approval.

Can the Reply Agent use it?

Yes. Add the playbook to Knowledge, or let the Reply Agent read it in Notion.

When does it run?

On the schedule you choose: every day, on weekdays, or one day each week at a set time in your time zone. You can still click Run now at any moment.

Which apps does it use, and do I need accounts?

It uses Gong, with one-click sign-in; Notion, with one-click sign-in. Each app works with your own access, so the agent only sees what your account can see, and anything an app charges for is billed by that app.

Can the agent act without my approval?

Reading and research run straight away. Routine work such as saving people to a list or tagging can run alone if you allow it. Sending, paid actions and changes in other apps wait for your yes unless you explicitly allowed that action.

What does a run cost?

Each step uses AI credits like a Penny question, and you set the most steps and credits one run may use. A run pauses at either limit until you continue it. Paid actions such as enrichment, and charges from connected apps, are separate.

Can I change what the agent does?

Yes, in plain words. Edit the brief, attach a skill such as your own playbook, tick or untick apps and change what needs approval. The next run follows the new instructions, and finished work stays saved.

Which agent runs it?

An agent you create from scratch with this use case as its brief. It takes a few minutes: name it, paste the request, pick the trigger and apps, and choose what needs approval.

How do I see what the agent did?

Every run has a page that says what it did in plain words, with the credits each step used and anything waiting for you. Results show as formatted answers, tables or diagrams, and you get a notification when a run finishes or needs your approval.

Which Prosyo plan do I need?

Agents come with the Penny Agents, Penny SDR and Penny SDR All-in plans: 5, 10 or 20 agents. Every workspace starts with a 7-day free trial, no card required.

Your next 10 meetings are already on LinkedIn.

7 days free, no card. Pay later and change your mind? Full refund within 7 days.

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