--- title: "Prosyo Privacy Policy" description: "Read the Prosyo Privacy Policy covering account data, connected services, prospect information, AI and MCP features, cookies, retention and privacy choices." url: "https://prosyo.com/fr/privacy/" image: "https://prosyo.com/wp-content/uploads/2026/10/cropped-Prosyo-Icon-Transparent-1.png" language: "fr" --- Privacy # Privacy Policy This policy explains how Prosyo handles information when you visit our website, create an account, use the platform, contact us or connect supported third-party services. Last updated: September 13, 2026 ## 1. Overview Prosyo provides software for B2B prospecting, outreach workflow management, personalization, analytics and related sales operations. This Privacy Policy describes the categories of information we may process, why we process it, how it may be shared and the choices available to users. This policy is intended to describe the Prosyo website and service at a practical level. Specific privacy rights may vary depending on where you live and the laws that apply to the relationship. ## 2. Information you provide We may process information you provide when you create or manage a Prosyo account, purchase a subscription, contact support, submit a form, configure a campaign, upload or import data, connect an integration or otherwise use the service. Depending on your use of Prosyo, this can include account details, business contact information, company information, billing-related records, campaign configuration, prospect data, message content and support communications. ## 3. Information generated through use of the service Prosyo may generate or store service information such as account status, feature usage, campaign configuration, activity records, analytics, error logs, security events and other technical information needed to operate, secure and improve the product. ## 4. Connected services If you connect a third-party service, Prosyo may process the information required to provide the integration or workflow you requested. The information available depends on the service, the permissions you grant and the Prosyo feature being used. Third-party services remain subject to their own terms and privacy practices. ## 5. Prospect and business-contact data Prosyo is designed for business-to-business workflows and may process prospect or business-contact information supplied, imported or otherwise made available by a customer. Customers are responsible for ensuring that the information they use in Prosyo is collected and used in accordance with applicable law, contractual obligations and platform rules. ## 6. How we use information We may use information to provide and maintain the service; authenticate users; process subscriptions; operate requested features; personalize the product experience; provide customer support; communicate about the service; maintain security; prevent abuse; troubleshoot technical issues; understand product performance; improve Prosyo; and comply with legal obligations. ## 7. AI and MCP features When you use AI-assisted or MCP-connected features, relevant workspace information may be passed to the AI client, provider or connected service required to perform the requested workflow. The exact data flow depends on the tools and integrations you choose. Review the privacy and data-use terms of any external AI provider or client you connect. ## 8. Cookies and analytics Prosyo may use cookies, local storage and similar technologies for authentication, preferences, security, analytics and website functionality. Where required, consent controls may be presented for optional technologies. Browser settings and available consent tools can be used to manage certain cookies. ## 9. Service providers We may use hosting, infrastructure, communications, analytics, payment, support, security and other service providers to operate Prosyo. These providers may process information on our behalf for the purposes required to provide their services. ## 10. Business transfers and legal requirements Information may be disclosed where reasonably necessary to comply with law, enforce agreements, protect users or the service, investigate fraud or abuse, or complete a financing, merger, acquisition, restructuring or sale of business assets subject to appropriate safeguards. ## 11. Data retention We retain information for as long as reasonably necessary to provide the service, maintain legitimate business records, resolve disputes, enforce agreements and meet legal obligations. Retention periods can vary by category of information and account status. ## 12. Security We use administrative, technical and organizational measures intended to protect information against unauthorized access, misuse, loss and alteration. No internet-connected service can guarantee absolute security, so users should also protect their credentials and connected accounts. ## 13. Your choices and rights Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability or information about certain processing. You may also be able to manage account details, connected services and marketing preferences directly in the product. Requests can be sent through the Prosyo contact page or to hello@prosyo.com. ## 14. International use Prosyo may be used by customers and service providers in multiple countries. Where information is transferred internationally, applicable transfer mechanisms and safeguards may be used as required by law. ## 15. Children Prosyo is a business software service and is not intended for children. Do not provide Prosyo with children’s personal information for prospecting or outbound campaigns. ## 16. Changes to this policy We may update this Privacy Policy when the service, legal requirements or data practices change. The current version will be published on this page with an updated revision date. ## 17. Contact For privacy questions or requests, contact Prosyo at [hello@prosyo.com](mailto:hello@prosyo.com) or use the [contact page](https://prosyo.com/contact-us/). ## Questions about how Prosyo handles data? Contact the Prosyo team with privacy, account or data questions. [Contact Prosyo](https://prosyo.com/contact-us/) [Terms of Service](https://prosyo.com/terms/)