---
title: "Monitor and report on a campaign"
description: "Track invite acceptance, reply rate and positive replies in Prosyo reports, compare against benchmarks, and know what to change."
url: https://prosyo.com/docs/campaigns/monitor-reports/
section: "Campaigns"
updated: 2026-11-06
---

# Monitor and report on a campaign

## Where to look

| Place | Shows |
|---|---|
| **Dashboard** | Meetings booked, reply rates, outreach activity for the last 30 days, your pipeline, active campaigns and conversations to work |
| **Campaigns list** | Status, progress, audience, sent, replies, positive replies, meetings and last activity for each campaign, plus a warning when something needs attention |
| **Campaign → Reports** | Full detail for one campaign |
| **Inbox** | The actual replies |
| **Notification bell** | New replies, account problems and campaigns that were paused |

On the Campaigns list, a warning under a campaign's name tells you when no account is selected, an account needs attention, or there were "N failed steps in the last 7 days".

## The Reports tab

![Campaign Reports tab showing enrolled, in progress, completed, replied and errors, with daily actions by channel](https://prosyo.com/wp-content/uploads/prosyo-docs/builds/20261105-205402-lvcu5rib/assets/assets/campaign-reports.webp)

### Filters

- **Date range:** Last 7, 14, 30 or 90 days, or a custom range
- **Channel:** All channels, LinkedIn or Email
- **Step type:** All steps, or one type of step
- **Outcome:** Sent and failed, Sent only, or Failed only

**Reset filters** goes back to the last 30 days, all channels, all steps, and sent and failed.

### What you see

- **Enrolled**, **In progress**, **Completed**, **Replied** and **Errors**. **Errors** counts people whose sequence stopped because of an error.
- **Actions**, a chart of actions per day, split into LinkedIn and Email
- **Conversion cards:**
  - **Accepted invitations** and the **Acceptance rate**: accepted ÷ invitations sent
  - **Answered messages** and the **Response rate**: people who replied ÷ messages sent (LinkedIn messages, InMails and emails)
  - **Positive replies** and the **Positive rate**: people at the Interested, Meeting or Customer stage ÷ people who replied
- **Video**, if the campaign has a personalized video step: sent, played, watched half, clicked and credits used, and, with **Send to half**, replies with and without the video
- **Per-step performance**: sent and failed for each step and channel
- **Why steps failed or were skipped**: each reason in plain words with a count and when it last happened, for the same period and channel. A reason marked *about the sending account, not one prospect* means the account needs attention, not the person. A skipped step moves the person on; a failed step isn't retried for that person.

If a person's step can't be completed because of an error, Prosyo tries again a few times. If it still can't, it stops that person and counts them under **Errors**. Everyone else carries on sending.

Every number comes from real sends and replies. There's no sample or demo data.

## Campaign progress

Progress on the Campaigns list is **steps sent ÷ (people in the campaign × sending steps in the sequence)**. A reply that stops someone's remaining steps doesn't jump the bar to 100%.

## Benchmarks

Use these as rough guides, not promises:

| Metric | Needs work | Healthy | Great |
|---|---|---|---|
| Invite acceptance | Under 20% | 25–40% | Over 40% |
| LinkedIn reply rate | Under 5% | 8–15% | Over 20% |
| Email reply rate | Under 1% | 2–5% | Over 8% |

## What to change when

| You see | Try |
|---|---|
| Low acceptance | Tighter targeting (2nd-degree, active on LinkedIn), a shorter note or no note, add a profile visit first |
| Accepts but no replies | Rewrite the first message: shorter, one question, no pitch |
| Replies but no meetings | Make the ask easier: a specific time or a calendar link |
| Many failed steps | Read **Why steps failed or were skipped** on the Reports tab, then check **Settings → Accounts** and your daily limits |
| Nothing sending | Check working hours, the timezone, daily caps and account health |

## Monitor from outside Prosyo

- Get replies in [Slack](https://prosyo.com/docs/integrations/slack.md).
- Send events to [n8n](https://prosyo.com/docs/integrations/n8n.md), [Zapier](https://prosyo.com/docs/integrations/zapier.md) or [Make](https://prosyo.com/docs/integrations/make.md) for dashboards.
- For help interpreting a week or month, filter **Reports** first, then share the figures and dates with [SalesGPT](https://prosyo.com/docs/ai/salesgpt.md). Ask: *"Compare these reply rates and suggest what to improve."*
- If your workspace has **AI Agents**, ask [Agent Penny](https://prosyo.com/docs/ai/agent-penny.md) *"How are my campaigns doing?"*.