---
title: "Agent Penny"
description: "Ask Agent Penny about campaigns, people and replies, get messages written in your voice, schedule tasks, and approve every change before it happens."
url: https://prosyo.com/docs/ai/agent-penny/
section: "AI and assistants"
updated: 2026-10-14
---

# Agent Penny

**Agent Penny** is your sales assistant inside Prosyo. Ask about your campaigns, people and replies, get a message written in your voice, or have Penny do a job for you on a schedule. Anything that changes data, sends or spends credits waits for your approval.

![Agent Penny: a full-page chat with suggestions, chat history, Scheduled tasks, Agents, Approvals and Knowledge](https://prosyo.com/wp-content/uploads/prosyo-docs/builds/20261013-203534-k6kpubmq/assets/assets/agent-penny.webp)

## Open Penny

Click **Agent Penny** in the left menu. Penny opens as a full page with its own sidebar:

| In the sidebar | What it's for |
|---|---|
| **New chat** and your chats | Every conversation, grouped by Today, Yesterday, the last 7 and 30 days. Rename or delete from a chat's menu. |
| **Scheduled tasks** | Questions Penny answers for you every day, weekday, week or month |
| **Penny SDR** | Penny runs your outreach day (with the Penny SDR plan) |
| **Agents** | Agents that research, qualify and write for you. See [Agents](https://prosyo.com/docs/ai/agents.md). |
| **Approvals** | Everything waiting for your go-ahead |
| **Knowledge** | Files, websites and notes Penny uses for your facts. See [Knowledge](https://prosyo.com/docs/ai/knowledge.md). |
| **Plans** | Add Penny Agents or Penny SDR to your plan |

SalesGPT stays in the search bar at the top of every page. Use it for quick questions; use Penny for longer work.

## What you can ask

Start from one of the suggestions, or type your own:

- “Find people who fit my ideal customer and save the best 20 to a new list.”
- “Write a short LinkedIn opener for Priya Raman at Kestrel Freight.”
- “How are my campaigns doing this week, and what should I change?”
- “Why isn't my email campaign sending?”
- “@Apollo find 10 heads of sales at logistics companies in Germany and save them to a list called Germany logistics.” Penny saves people from other apps with their name, email, phone and LinkedIn; people already in Prosyo are added to the list, not duplicated.

Penny shows a line for each thing it looked at, so you can see where an answer came from. Copy any answer, edit your last question, or regenerate the answer.

## Approve what Penny does

When Penny wants to change something (create a draft campaign, save people to a list, launch, send a reply or use credits), it shows a **card** with what will happen, how many people it affects and how many credits it uses. Nothing happens until you click the button on the card. **Not now** dismisses it. Cards expire after 24 hours.

> **Note:** Only members and above can approve. Viewers can read and ask questions.

## Scheduled tasks

In **Scheduled tasks**, click **New task**, write what Penny should do, and pick when: every day, weekdays, a day each week or a day each month, at a time in your time zone. Tick **Email me the answer** to get the result in your inbox. Each run uses credits like a normal question, and anything that changes data still waits for your approval.

Example: “Every Monday at 9, summarise last week's replies and who to follow up with.”

![Scheduled tasks with a weekly summary, its next run and Run now](https://prosyo.com/wp-content/uploads/prosyo-docs/builds/20261013-203534-k6kpubmq/assets/assets/penny-tasks.webp)

## Use your files and other apps

- Click the **paperclip** to add a file. Penny reads it for this message (for example a CSV of leads or a brief), and it's kept in [Knowledge](https://prosyo.com/docs/ai/knowledge.md) for later chats.
- Type **/** to use a skill from Knowledge, such as your objection-handling playbook, for one message.
- Type **@** or click the plug button to limit a message to chosen [connectors](https://prosyo.com/docs/integrations/connectors.md), such as your CRM or web search.

## Hand a job to an agent

Click the **agent** button next to the paperclip and pick one of your [agents](https://prosyo.com/docs/ai/agents.md). The box then says **Run with** that agent; what you type becomes its task, and Penny posts a link to the run so you can follow it. Choose **Penny answers** to go back to chatting with Penny.

## Credits

Each question uses at least **1 credit**. Longer work that reads many things uses 1 credit per started 10,000 words of AI work. If an answer fails, nothing is charged. See [AI credits](https://prosyo.com/docs/ai/credits.md).